Contact Us
Whether you’re asking about an order, need product support, or simply want to say hello, we’re always happy to hear from you.
For inquiries, assistance, or general questions, reach us at hello@kohlect.com
Address
Kohlect
422 Richards St #170
Vancouver, BC, V6B 2Z4
Canada
Need to Know
How do I return an item?
We offer hassle-free returns within 30 days of purchase. Items must be in their original condition with tags attached. Please visit our Returns page for more details and to initiate a return.
Where do you ship?
We deliver to Canada and the U.S.
Do I have to pay duties or taxes?
For Canadian customers, all taxes are calculated at checkout. U.S. customers may be subject to import duties due to recent tariff changes, which are determined by U.S. customs.
Is local pickup available?
We ship all orders directly to your doorstep for a seamless shopping experience. At this time, local pickup is not available, but we ensure fast and reliable delivery straight to you.
Do you offer custom or bulk orders?
Absolutely! If you’re looking for a large quantity of a specific item or a customized piece, we’d love to help. Some of our products can be customized in size, finish, or material. Reach out to us with your request, and we’ll discuss availability, lead times, and pricing.
Can I order wholesale?
Yes! We offer wholesale pricing for retailers, interior designers, and trade professionals looking to stock our products. If you're interested in carrying our collection, please contact us for wholesale account details and minimum order requirements.